Frequently Asked Questions
What is Blue Ox Jerky?
We are a Michigan-based jerky company established out of frustration of the bland, stamped, blah tasting beef jerky we encountered every day at local stores and gas stations. We wanted meat with substance, with attitude and a sense of the ridiculousness, just like us. And we wanted it to be available for all, thus BlueOxJerky.com was born!
Why our jerky punches gas station jerky in the face?
Our delicious jerky is a blend of spices and marinades that can make any man feel all warm and tingly inside which is the exact opposite of the dog meat we find every day at local stores. Try some of our jerky and rest assured; the meat is man-worthy!
Just how did The Blue Ox Jerky Company get its name?
Our brand got its start with Saul Bunyan, the lesser known brother of the legendary lumberjack, Paul Bunyan. Saul accidentally set fire to the barn that housed a certain large, blue bovine and opted to douse the fire with teriyaki sauce. And hence, an amazing jerky business was born. Read More
What type of products do you offer?
We not only offer tasty beef jerky, we also offer pork sausage, venison jerky, turkey jerky, elk jerky, buffalo jerky and we even consider the vegetarians out there and provide some great tasting flavored peanuts.
Can I combine sales, discount codes and special offers?
No, we don't allow for the combinations of sales, coupon codes or special offers. During site wide sales on our website, the discount code entry box will be turned off. When there are no site-wide sales in place, you may use 1 coupon code per order.
How can we contact you for questions not on your FAQ?
Customer Service: 866-990-8989Mon – Fri 9 a.m. – 5 p.m. (EST)Email: firstname.lastname@example.org
Does Blue Ox Jerky ship internationally?
Blue Ox Jerky ships to US, and Canadian addresses and US military overseas!
How do I do an APO order?
When filling out the "Shipping Address" info during the checkout process, select APO from the drop down menu. If "Shipping Address" isn’t showing up, make sure you have the "Shipping Same as Billing" box unchecked.
Is there a way to get Free Shipping on my order?
Blue Ox Jerky offers free shipping on orders over $75 to US or US military addresses!
Why doesn’t Blue Ox Jerky offer flat rate shipping?
Our packages are often odd shapes and sizes due to the different products in each order. The majority of orders will not fit in a Flat Rate box or envelope.
Can I ship to a destination different from the billing address?
Yes you can! When entering in your information there will be a section asking where you would like your shipment delivered. If "Shipping Address" isn’t showing up, make sure you have the "Shipping Same as Billing" box unchecked.
After registering my name, billing information and shipping location can I change my shipping location?
You sure can, just click on Edit, in the top right hand corner of the Billing and Shipping addresses section of the checkout page.
How long will it take for my shipment to arrive?
Depending on where you live and what shipping method you choose, it could be as quick as the next day, or up to 6-7 days after your order is placed. Those who live nearer to Michigan, where our facilities are located, will have faster delivery times than those who live on the west coast. Shipping for Military addresses usually takes about 3 weeks.
Who do I contact if my order is wrong and I have to ship it back?
Fill out the form in the Contact Us section with your question or comment and someone will get back to you as soon as possible. You can also contact email@example.com
What shipping options do you offer?
We offer Priority Mail, UPS Ground (3-7 days),UPS Three-Day (3 days), and Express Mail (overnight to most areas).
Can I track the status of my shipment? How?
You can! When you place an order at BlueOxJerky.com, we send you a confirmation email with your package tracking number. Just enter that number at the website of the shipping service you chose.
What is the best method for shipping to Canada?
USPS is the service that we use for all Canadian orders.
Can I pick up my order to save on shipping cost?
At this time Blue Ox Jerky does not offer any pick-up options.
What is the difference if my order is shipped as Residential or Commercial?
Nothing, the package will still arrive in the same amount of time. Selecting the Commercial shipping option allows you to enter the name of a business or company and would be appropriate if you are not shipping to your home.
Does somebody need to be present when the shipment arrives?
No, unless you have contacted firstname.lastname@example.org
and asked for secured mailing, your package will not need to be signed for. Consider requesting secured mailing if you live in an apartment or anywhere where someone could gain nefarious access to the package.
Why did I not receive free shipping on my order over $75?
We offer free shipping as an option on US and US Military orders over $75, you must select the option that lists the price as $0.00 at checkout. If you place an order and do not see the free shipping option, or accidentally selected a different option, please contact us right away email@example.com